Our Privacy
Policy
We are committed to protecting your personal information and being transparent about how we use it.
Overview
Date Change Policy ("we," "us," or "our") operates the websites datechangepolicy.com and datechangepolicy.com/blog. We provide information, guides, and expert phone support to help travelers understand airline date change policies, rebooking fees, and passenger rights.
This Privacy Policy explains what personal information we collect when you visit our websites or contact us, why we collect it, how we use and protect it, and what choices you have. We are committed to transparency and will never sell your personal information to third parties.
Simple summary: We collect only what is necessary to provide our services and improve your experience. We do not sell your data. You can contact us at any time to request access, correction, or deletion of your information.
Information We Collect
We collect information in two ways: information you provide directly to us, and information collected automatically when you use our websites.
| Type | Examples | How Collected |
|---|---|---|
| Contact Information | Name, email address | When you email us or submit a contact form |
| Usage Data | Pages visited, time on site, referring URL, browser type, device type | Automatically via analytics tools |
| Cookie Data | Session ID, preferences, analytics identifiers | Automatically via cookies and similar technologies |
| IP Address | Approximate location (country/city level) | Automatically when you visit our site |
| Phone Call Data | Phone number, call duration | Only if you call us at +1-844-501-6663 |
We do not collect sensitive personal information such as financial data, government ID numbers, health information, or payment card details through our websites.
How We Use Your Information
We use the information we collect only for the following purposes:
- To respond to your inquiries and provide customer support when you contact us by email or phone.
- To understand how visitors use our website so we can improve content and user experience.
- To detect and prevent security issues, fraudulent activity, or technical errors.
- To comply with applicable legal obligations.
- To send you information you have requested — we do not send unsolicited marketing emails.
We do not: sell your personal information, use your data for automated decision-making that affects your rights, or share it with advertisers.
Cookies & Tracking Technologies
Our websites use cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. Below is an overview of the cookies we use:
| Cookie Type | Purpose | Can Opt Out? |
|---|---|---|
| Essential Cookies | Necessary for the website to function correctly (e.g. session management). | Required |
| Analytics Cookies | Help us understand page views, traffic sources, and user behaviour (e.g. Google Analytics). | Yes |
| Preference Cookies | Remember your settings and preferences on return visits. | Yes |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing ones, or receive a warning before a cookie is stored. Please note that disabling essential cookies may affect website functionality.
For Google Analytics opt-out, you can install the Google Analytics Opt-out Browser Add-on.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:
- Service Providers: We use trusted third-party tools (such as Google Analytics) that may process data on our behalf, under strict data processing agreements.
- Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect the safety, rights, or property of our users or the public.
- Business Transfers: If Date Change Policy is acquired or merges with another entity, your information may be transferred as part of that transaction. We will notify you before any such transfer.
All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable privacy laws.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request that we correct any inaccurate or incomplete information.
- Right to Deletion: Request that we delete your personal data (subject to legal obligations).
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing of your data based on legitimate interests.
- Right to Opt Out of Sale (CCPA): California residents have the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at support@datechangepolicy.com. We will respond within 30 days.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.
- Our websites are served over HTTPS with SSL/TLS encryption.
- Access to personal data is restricted to authorised personnel only.
- We regularly review and update our security practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you believe your data may have been compromised, please contact us immediately at support@datechangepolicy.com.
Third-Party Links
Our websites contain links to third-party websites, including airline websites and external resources. This Privacy Policy applies only to datechangepolicy.com and datechangepolicy.com/blog.
When you click a link to a third-party website, you leave our site and are subject to that website's own privacy policy. We have no control over, and accept no responsibility for, the privacy practices or content of third-party sites. We encourage you to review the privacy policy of any website you visit.
Children's Privacy
Our websites are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@datechangepolicy.com and we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after any changes have been posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please get in touch with us: